Customer receives an email and clicks on the “Review my application” hyperlink in the email.
This link requires the customer to log in to JET EDE. If they do not already have an account, they must create one and follow the steps to submit the enrollment.
If the customer's account does not exist, they will automatically land on the Signup screen after clicking the application link in the email sent by the agent.
Upon account creation, the customer receives an activation email.
They activate their JET EDE account by clicking the activation link in the email.
They then log in using their credentials.
The customer must verify their identity.
If their first name, last name, date of birth (DOB), and phone number match the information in the Marketplace application, they will be redirected to the enrollment submission screen.
If the data does not match, the following error message will display:
“There is a data mismatch in the customer information. Please contact the Marketplace Call Center for assistance.”
After the demographic information is verified, the customer lands on the enrollment review screen:
The customer can review their application and enrollment summary.
They can download the eligibility notice.
They may update their application or plan by clicking on the “Update Application” or “Update Plan” button.
Finally, the customer can submit the enrollment after completing the attestation.