When an agent/broker submits an enrollment with a changed AOR (Agent of Record), they will get a CMS error “InvalidAction” as shown below.
Agent/Broker can request the consumer to submit the enrollment by sending a link to JET Application. This enables consumers to review the application details and submit the enrollment themselves.
There are two options to share the link with the consumer:
Send link via email OR
Copy the link and send it by other means like text message.
Note: Application link will expire in 24 hours or once the link has been accessed and enrollment submitted. If the consumer clicks on an expired link, there will be an error message.
Broker clicks the “Email Application Link” to trigger a notification email to the consumer.
JET will send the email automatically from “no-reply@enhancemarketplace.com”.
Note: Please note that if the consumer’s email is not available in the application, the option will not be available, and the button will not show.
Agent/Broker can also copy the application link and send it to the consumer through an external medium, such as a text message or the agent/broker’s own email program. This feature will be useful in the event that no consumer email address is available in the Marketplace application.